Everything you need to know about our logistics and satisfaction guarantee.
All orders are dispatched within 24–48 working hours. In case of maintenance or unforeseen circumstances, shipping timelines may be affected.
If you do not receive shipping information, kindly contact us at support@gsstylehouse.com.
Although we are confident you will love your GS Style House products, if for any reason you are not satisfied with your purchase, please get in touch with us and we will assist you.
Raise a replacement request within 3 days of delivery via email with pictures and Order ID.
Allow 48 working hours for our team to review your request.
After approval, our courier partner will collect the incorrect product.
If reverse pickup is unavailable, we will assist with an alternative solution.
Once picked up, we ship the replacement or process a refund.
Raise a replacement request within 3 days with clear pictures of damage and Order ID.
Review process takes approx. 48 working hours.
Courier partner will be arranged to collect the damaged product.
Alternative solutions provided if reverse pickup is not possible.
Replacement ship or refund processed post-pickup.
Cancellations are allowed strictly before the order is processed. Once processed, it cannot be cancelled.
FREE shipping on orders above minimum value. COD available. All checkout charges are final.